[WT-support] Runtime error

[Bob Wilson, N6TV]

Are you opening the .log file instead of the .wt4 file?  Windows by default
hides the last three letters of a file name.

Do you get an error if you run wt -n (from Windows command prompt), then
select File | New ?

What is the exact error message that you see (screenshot is preferred).

73,
Bob, N6TV


On Sun, Jan 10, 2021 at 1:40 AM Franck <f4cib at free.fr> wrote:

> Hi Bob, thanks.
> Yes i am using the last win-test version.
> Installed it with admin rights (full version not the update)
>
> I tryed right click run as admin and with the tick box checked. no
> improvement, still error.
>
> I tried with command line wt loads but as soon as i choose a new contest
> log or or old log once informations are confirmed, runtime error is back.
>
> So, it goes a little further, but it's still the line of sight...
>
> Any thoughts ? (It should be late in CA !)
>
> 73 de Franck, F4CIB.
>
> ----- Mail original -----
> De: "Bob Wilson, N6TV" <n6tv at arrl.net>
> À: "Win-Test Reflector" <support at win-test.com>
> Envoyé: Dimanche 10 Janvier 2021 10:19:24
> Objet: Re: [WT-support] Runtime error
>
>
>
> What version did you download and install? Try the full install, not the
> update.
>
>
> http://download.win-test.com/v4/bin/wt-4.33.0.exe
>
>
>
> Be sure to RIGHT CLICK and "Run as an Administrator" to run this install
> program.
>
>
>
>
> And, after running the installer, you must change the Properties of the
> Win-Test shortcut , under the Compatibility tab, to "Run as an
> administrator"
>
>
> Both steps are required.
>
>
> If you're getting an error opening a .wt4 file, open a new .wt4 file, or
> start the program with no log file loaded by using a command prompt:
>
>
>
>
>
>
> wt.exe -n
>
>
>
>
> 73,
> Bob, N6TV
>
>
>
> On Sun, Jan 10, 2021 at 1:00 AM Franck < f4cib at free.fr > wrote:
>
>
> Hi all,
>
> I cannot use anymore my Win-Test logger because of a runtime error.
> (header in the dialog box deals with Microsoft Visual C++ Runtime Library)
> I've seen there was already 2 related request on the same subject but i do
> not have Windows defender activated on my PC.
>
> I tried several times to reinstall with or without admin privileges, but
> no success.
>
> Running on Win 10 Pro 64 bits. All my other software are working
>
> Any clue anyone ? what information do you need to give a hand ? (i was
> looking for a log file, but...)
>
> The largest French contest of the World ;) is coming and i definitely want
> to be able to use WT !
>
> Thanks for your help.
>
> 73 de Franck, F4CIB
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