[WT-support] Runtime error

Roberto roberto at ea2ry.com
Fri Aug 10 20:24:16 CEST 2018


Thanks Bob.

Uninstall Visual C++
Uninstall Win-Test
Rename wt.ini to wt-bak.ini
Restart the windows
Install Win-Test 4.28.0
The antivirus detects and delete it
Install Win-Test 4.0.0
Run OK
Update Win-test 4.28.0 and the antivirus again delete.

I think that I already talked about the virus here, but I do not know what steps I have to take now so that I do not detect it as a virus

Thanks in advance (again)
EA2RY - Roberto




El 10 ago 2018, a las 19:08, Bob Wilson, N6TV <n6tv at arrl.net> escribió:

Did you run the full Win-Test installer, or only the "update"?  Did you download and install this file:

http://download.win-test.com/v4/bin/wt-4.28.0.exe <http://download.win-test.com/v4/bin/wt-4.28.0.exe>

?

After install (using Run as Administrator), did you also change the shortcut Properties to "Run as Administrator?"

Are you using the Spanish Language version?

If you rename or remove the wt.ini file (c:\ProgramData\Win-Test\cfg\wt.ini) then restart, does that fix the problem?

?

Having a Microsoft Visual C++ Development Environment installed on the machine may cause problems if it's a newer version.  Can you uninstall that?

Only the C++ runtime environment should be needed, but usually you don't have to do anything besides run the Win-Test installer.  

73,
Bob, N6TV

On Fri, Aug 10, 2018 at 9:51 AM, Roberto <roberto at ea2ry.com <mailto:roberto at ea2ry.com>> wrote:
Hi to all.

When the win-test starts, a box appears with the following error:
"Microsoft Visual C++ Runtime library. Runtime error!"

I have uninstalled and reinstalled both as a normal user and as a administrator, but the error remains
I have also reinstalled the Microsoft Visual C++
I have windows 10 home

Can you help me solve it?
Where is there information or how do I solve this problem?

Thanks in advance
EA2RY - Roberto
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