[WT-support] Problems with V4.13

[Bob Wilson, N6TV]

I tried to replicate this problem on Windows 7, 32-bit.  First I
reinstalled WT 4.12, and verified that it worked OK. Then I ran
wt-4.13.0-update.exe
<http://download.win-test.com/v4/bin/wt-4.13.0-update.exe>. Previously, as
is my usual practice, I ran the full installer, wt-4.13.0.exe
<http://download.win-test.com/v4/bin/wt-4.13.0.exe>, rather than the
update, and experienced no problems.

However, something unusual did happen when I ran the updater.  The update
completed fine, but when I started Win-Test, after a long delay, I got what
I believe to be a false alarm from Norton Security Suite.

Warning:  "Security Risk Detected SONAR.Heuristic.120"

I think this happened because the program was "new", the anti-virus program
saw wt.exe loading and reading files that were installed by a different
program at a different time, and it saw Win-Test "Network activity" (all
normal for Win-Test, but unusual for other programs).

Anyway, I told Norton to ignore the error, and WT 4.13 came up fine.  I
then saved wt.exe and ran the full installer and compared the the wt.exe
file created by the two installers, and they were identical.

Finally, I uploaded wt.exe to VirusTotal.com, and only 4/54 virus checkers
marked it as suspicious, which is pretty normal for a Themida-encrypted
executable file like Win-Test.

So, my recommendation is to restore you original WT.INI used with WT 4.12,
then try running the full WT 4.13 installer, rather than the updater.  If
you still get the same error, I would temporarily disable any anti-virus
program and try to start Win-Test again.

At no time did Win-Test 4.13 start in demo mode or require re-registration.

73,
Bob, N6TV

On Sat, Jul 5, 2014 at 10:25 PM, Dave Zeph <zephd at indy.rr.com> wrote:

> I've tried to install V4.13 Update on 3 of K8AZ's 6 Win-Test PC's which all
> use Win-7 32-bit.  After installation, Win-Test failed to start with the
> same Problem Signature.
>
>
>
> Problem signature:
>
>   Problem Event Name:                        APPCRASH
>
>   Application Name:                             wt.exe
>
>   Application Version:                           4.0.0.0
>
>   Application Timestamp:                     53b2ae56
>
>   Fault Module Name:                          wt.exe
>
>   Fault Module Version:                        4.0.0.0
>
>   Fault Module Timestamp:                  53b2ae56
>
>   Exception Code:                                  c0000005
>
>   Exception Offset:                                00219abc
>
>   OS Version:
>  6.1.7601.2.1.0.256.27
>
>   Locale ID:                                             1033
>
>   Additional Information 1:                  0a9e
>
>   Additional Information 2:
> 0a9e372d3b4ad19135b953a78882e789
>
>   Additional Information 3:                  0a9e
>
>   Additional Information 4:
> 0a9e372d3b4ad19135b953a78882e789
>
>
>
>
>
> On one of the machines I totally uninstalled Win-Test - All Files and
> Folders - and did a reinstall with the full V4.13.  I got the same result
> with the same Problem Signature.
>
>
>
> I then tried starting Win-Test, but without the WT.INI that had worked
> without problem with V4.12.  Win-Test started with the Default WT.INI -
> albeit lacking the Registration Information.
>
>
>
> I then wondered what would happen if I used the original WT.INI with the
> Registration Information removed.   Win-Test started - Unregistered of
> course.
>
>
>
> Basically the 6 Validation Codes sent previuously by the Robot that worked
> with V4.12 do not work with V4.13.  I have not re-registered the software
> in
> the hope that some fix might be forthcoming.  I'm mentioning it here in the
> event that others experience the same problem.
>
>
>
>
>
> 73 - Dave, W9PA
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