[WT-support] Win-Test registration failed

dl2alf dl2alf at arcor.de
Thu Oct 31 15:57:54 CET 2013


Hi all,
 
after migrating my old contest laptop with WinXP to a new hardware with Win7
I need a new Win-Test registration key.
This is planned for all my PC's in the next time due to the discontinuation
of WinXP.
 
Following the same Win-Test registration procedure as always, I've got no
answer from the robot so far after several attempts.
 
I am running Win7 Professional and Win-Test 4.11 now (should not matter for
that!).
I did check the customer account number and callsign many times.
I did enter the correct computer code from Win-Test via Cut&Paste (no blanks
at all!).
I did see the confirmation page on the web after pressing the "Registration
key request" button.
My e-mail address entered during the purchase is valid and is the same I am
using here in this forum.
 
Any idea?
 
PS: Yes, I've checked all my spam folders already.
 
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