<HTML><HEAD></HEAD>
<BODY dir=ltr>
<DIV dir=ltr>
<DIV style="FONT-SIZE: 12pt; FONT-FAMILY: 'Calibri'; COLOR: #000000">
<DIV>when upgrading I get the following screen:</DIV>
<DIV> </DIV>
<DIV>Error</DIV>
<DIV>! C<IMG class="wlEmoticon wlEmoticon-shifty"
style="BORDER-TOP-STYLE: none; BORDER-LEFT-STYLE: none; BORDER-BOTTOM-STYLE: none; BORDER-RIGHT-STYLE: none"
alt=Shifty src="cid:D5A10E3500A74070991DEC6B977691A4@PAULPC">program
Files\WinTest\wt.exe</DIV>
<DIV>-----------------------------------------</DIV>
<DIV>an error occurred while trying to replace the existing file:</DIV>
<DIV>DeleteFile failed; code 5</DIV>
<DIV>Access is denied.</DIV>
<DIV> </DIV>
<DIV>Click Retry to try again, Ignore to skip this file (not recommended), or
Abort to cancel installation.</DIV>
<DIV>----------------------------------------</DIV>
<DIV>Am running Windows XP with service pack 3</DIV>
<DIV> </DIV>
<DIV> </DIV>
<DIV>I choose abort but how do I get past this?</DIV>
<DIV> </DIV>
<DIV>thanks and 73, Paul K8PO</DIV></DIV></DIV></BODY></HTML>