<html><head></head><body dir="ltr" data-blackberry-caret-color="#00a8df" style="background-color: rgb(255, 255, 255); line-height: initial;"><div style="width: 100%; font-size: initial; font-family: Calibri, 'Slate Pro', sans-serif; color: rgb(31, 73, 125); text-align: initial; background-color: rgb(255, 255, 255);">It may be a long shoot but perhaps your Win-test 4.10 was up and running when you tried to upgrade to 4.11 therefore 4.11 installer was unable to replace it. </div><div style="width: 100%; font-size: initial; font-family: Calibri, 'Slate Pro', sans-serif; color: rgb(31, 73, 125); text-align: initial; background-color: rgb(255, 255, 255);"><br></div><div style="width: 100%; font-size: initial; font-family: Calibri, 'Slate Pro', sans-serif; color: rgb(31, 73, 125); text-align: initial; background-color: rgb(255, 255, 255);">Nick, ve3ey</div> <div style="width: 100%; font-size: initial; font-family: Calibri, 'Slate Pro', sans-serif; color: rgb(31, 73, 125); text-align: initial; background-color: rgb(255, 255, 255);"><br style="display:initial"></div> <div style="font-size: initial; font-family: Calibri, 'Slate Pro', sans-serif; color: rgb(31, 73, 125); text-align: initial; background-color: rgb(255, 255, 255);"></div> <table width="100%" style="background-color:white;border-spacing:0px;"> <tbody><tr><td colspan="2" style="font-size: initial; text-align: initial; background-color: rgb(255, 255, 255);"> <div id="_persistentHeader" style="border-style: solid none none; border-top-color: rgb(181, 196, 223); border-top-width: 1pt; padding: 3pt 0in 0in; font-family: Tahoma, 'BB Alpha Sans', 'Slate Pro'; font-size: 10pt;"> <div><b>From: </b>Paul</div><div><b>Sent: </b>Thursday, October 31, 2013 3:48 PM</div><div><b>To: </b>support@f5mzn.org</div><div><b>Reply To: </b>support@win-test.com</div><div><b>Subject: </b>[WT-support] upgrade from 4.10.0 to 4.11.0</div></div></td></tr></tbody></table><div style="border-style: solid none none; border-top-color: rgb(186, 188, 209); border-top-width: 1pt; font-size: initial; text-align: initial; background-color: rgb(255, 255, 255);"></div><br><div id="_originalContent" style="">
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<div>when upgrading I get the following screen:</div>
<div> </div>
<div>Error</div>
<div>! C<img class="wlEmoticon wlEmoticon-shifty" style="BORDER-TOP-STYLE: none; BORDER-LEFT-STYLE: none; BORDER-BOTTOM-STYLE: none; BORDER-RIGHT-STYLE: none" alt="Shifty" src="cid:D5A10E3500A74070991DEC6B977691A4@PAULPC">program
Files\WinTest\wt.exe</div>
<div>-----------------------------------------</div>
<div>an error occurred while trying to replace the existing file:</div>
<div>DeleteFile failed; code 5</div>
<div>Access is denied.</div>
<div> </div>
<div>Click Retry to try again, Ignore to skip this file (not recommended), or
Abort to cancel installation.</div>
<div>----------------------------------------</div>
<div>Am running Windows XP with service pack 3</div>
<div> </div>
<div> </div>
<div>I choose abort but how do I get past this?</div>
<div> </div>
<div>thanks and 73, Paul K8PO</div></div></div>
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