[WT-support] registration issue

[F5HRY]

Hello,

This comment is completely unfair.

On october 31th (sorry, but we are also operating contests, and were previously at FY5KE), I sent
a long and personal reply with all the instructions. 

This one ended with : "Let me know if you still face a problem". Then, silence so far ...

Before complaining, the best would be to read the numerous registering informations provided :
- In the welcome mail sent to the customers
- On the web site 
- On the wiki pages

If something is missing, browsing the support list archives will give the very last details.

If this software does not fit our needs, we can refund.

73
Herve F5HRY
Win-Test team
  
  ----- Original Message ----- 
  From: NJChuck at aol.com 
  To: support at win-test.com 
  Sent: Monday, November 09, 2009 8:03 PM
  Subject: Re: [WT-support] registration issue


  I totally agree..... the method of install and upgrades is stupid..

  only with on the phone help from n6tv was I able to register the program 1 week after paying for it...


  com;mon guys   you hav a good program but lousy documentation and procedures.

  Sherwin   w4qnw..




  In a message dated 11/9/2009 2:00:29 P.M. Eastern Standard Time, otradalur at gmail.com writes:
    hello, 


    may I humbly suggest that it is high time to reconsider these arcane registration procedures.


    I completely fail to see what all these hoops we have to jump through when installing on different computers are supposed to accomplish.   


    For example, requiring an internet connection to be able to install software is a PITA to put it mildly.


    I wish that this issue would be dealt with at it´s root cause and soon.


    Otherwise, I am a very happy user,


    73


    Thor, TF4M


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